Refund Policy

Thank you for choosing PropMonks. We appreciate your business and want to ensure you have a rewarding experience while exploring, evaluating and purchasing our services.

1. General Terms

By purchasing any subscription or service from PropMonks, you agree to this billing policy and the terms and conditions associated with the plan you select.

2. Subscription Cancellations

You may cancel your subscription at any time. If you cancel your subscription, your account will remain active until the end of your complete billing cycle. After that period, you will no longer be charged and your access to premium features will be revoked.

3. Refund Eligibility

We offer a 7-day money-back guarantee for new subscriptions. If you are not satisfied with our service within the first 7 days of your initial purchase, you may request a full refund.

To be eligible for a refund:

• You must submit your request within 7 days of the initial purchase date.
• You must not have violated our Terms of Service.

Beyond the 7-day window, PropMonks does not offer refunds for partial subscription periods or unused services.

4. Processing Refunds

Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (typically 5-10 business days depending on your bank).

5. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].